● Led the o9's No Code configuration platform, enabling business users to build, customize, and deploy models, reports, and Analytics dashboards for AI-powered, cloud-based supply chain Integrated Business Planning & decision making Platform. ● Accelerated time-to-value by 30% by introducing reusable workflows and pre-configured templates in Model Library, empowering customers to deploy complex business solutions faster with minimal technical expertise. ● Architected Configuration Management as a developer productivity platform, automating dependency resolution to reduce deployment time from 4 hours to 30 minutes. ● Launched the Report Summarizer AI Agent, leveraging GenAI and fine-tuned LLMs to provide real-time, context-aware summaries of complex data reports, helping users quickly understand key insights and trends, reducing manual analysis time by 60%.

● Built and successfully launched key features including User Provisioning IAM, Workflow Automation, Apps, Reports, Integrations, Governance, Security & compliance, contributing to acquisition of 84 new customers and closing Enterprise deals worth $3 Million. ● Launched AI-powered autofill feature, leveraging GenAI, utilizing RAGs(Retrieval-Augmented Generation), reducing form filling time with 90% accuracy, and created an AI-powered IDP connector, generating an additional ARR of $80,000. ● Increased product adoption through regular engagement and communication with over 200 customers and stakeholders in 20+ countries, resulting in a 65% increase in NPS score. ● Directed cross-functional team of 30, collaborating Engineers, UX designers, Technical writers, and Product Marketers, resulting in the successful development and launch of 9 new features. ● Led the development of Product Roadmap, mission, and vision, managed end-to-end product development life cycle, including Market analysis and competitor analysis, requirement gathering, and creating functional spec documents to sketch low-fi mockups, and devising Go to Market Strategy.

● Launched the Outage Timeline Feature, which helped network technicians identify and fix 12 different types of anomalies, resulting in 60% reduction in man-hours spent on support & improved customer service. ● Enhanced ticket resolving efficiency by 30% by driving Product Strategy, Roadmap, and maintaining and prioritizing the backlog of work items. Also, documented user stories and acceptance criteria for the completion of features. ● Improved Site Reliability SRE Score to 88% by optimizing existing API & UI code, covering 11 workflows with 92% code coverage, and streamlined the navigation flow of the website. ● Contributed to PI planning and defined Metrics to measure the success and performance of prioritized work.

● Coordinated the Ideation, User Experience, Development, and Launch of the New Signup form for e-commerce project, which increased project revenue by $ 50,000 by attracting 20,000 new representatives. ● Modernized the website look, along with improving user accessibility, which increased user retention by 20%. ● Strategically reduced Google Map API calls by 50% and led a cross-functional team of 10 developers. ● Rewarded as High Performer for Continuous Excellence during Infosys Mysore Training among 5000 professionals in the batch of June 2017, and promoted within 6 months.

● Achieved Master-Slave configuration prototype using RFduino protocol and Android phone as master.