● Collaborated with project leads to plan schedules and track deliverables, contributing to the successful launch of Nearers.com in Nigeria, achieving 90% stakeholder adoption. ● Maintained accurate project documentation and trackers using Trello and Microsoft Excel, improving project transparency by 15% through streamlined updates. ● Coordinated daily tasks across cross-functional teams, reducing project delays by 10% via proactive follow-through and resource allocation. ● Identified operational challenges and proposed constructive solutions, ensuring 95% of milestones were met on time.

● Communicated with global clients via phone, email, and chat, resolving issues to achieve a 20% increase in customer satisfaction (CSAT) scores through effective stakeholder engagement. ● Supported process improvement by analyzing customer feedback, leading to a 10% enhancement in SaaS feature adoption through targeted recommendations. ● Managed daily tasks using HubSpot, ensuring seamless collaboration with product teams and maintaining accurate interaction records with 98% accuracy.

● Coordinated project tasks and schedules for multiple initiatives, aligning resources with strategic goals and achieving 90% on-time deliverable completion. ● Streamlined documentation processes using Microsoft Office and Google Workspace, reducing reporting errors by 99% through meticulous organizational abilities. ● Proposed new approaches to internal communication, enhancing team efficiency by 12% by optimizing workflows and standardizing processes.