● Conducted E2E, regression, and performance testing for new game features across various environments. ● Provided ongoing production support and maintenance, ensuring stability across releases. ● Participated in automation adjustment and continuous improvement of QA pipelines. ● Hired, trained, and coached QA engineers. ● Oversaw all deployments, ensured regulatory compliance. ● Collaborated closely with developers and product managers to optimize release cycles and improve test coverage. ● Streamlined AQA workflows and introduced improvements to the automation pipelines. ● Streamlined release and monitoring workflows, increasing efficiency and reducing post-release incidents.

● Built and led an independent UAT QA team from scratch. ● Hired, trained, and coached QA engineers. ● Oversaw QA for product releases from planning to post-deployment. ● Designed and implemented cross-team collaboration processes between QA, product owners, and development. ● Directed test planning and execution, including documentation and defect management. ● Conducted E2E, API, and UAT testing across web and backend systems. ● Led testing efforts for integrating internal systems with multiple client CRMs and third-party platforms. ● Validated API interactions, data flows, and system interoperability across different environments. ● Supported production and QA environments, ensuring system reliability.