**Digital Community Manager / Web Assistant – Xarragos.com** **February 2026 – June 2026** * Managed and updated the company’s Shopify online store, including product information, images, colors, sizes, and catalog organization. * Used Shopify AI tools for approximately 30% of product-related tasks, helping improve efficiency when preparing and organizing product content. * Maintained and updated website content using **HTML and CSS**, making adjustments to product pages and website sections. * Created and optimized digital content for the website and social media platforms. * Supported promotional campaigns and helped keep online information accurate and up to date. * Assisted customers through digital channels, responding to questions and following up on orders and requests. * Helped improve the overall organization and presentation of the online store. * Coordinated with the team to ensure that products, promotions, and website information were updated correctly.

● Provided customer service in person and through digital channels. ● Managed customer inquiries, orders, and sales follow-up. ● Resolved issues related to products and purchasing processes. ● Organized and communicated customer and order information accurately. ● Supported sales objectives through efficient and customer-focused service.

● Updated and maintained website content. ● Corrected website errors and inconsistencies. ● Supported web design and content updates using HTML and CSS. ● Performed basic website optimization and maintenance tasks.