As a System Administrator at a global delivery and shopping company, I am responsible for supporting the technical infrastructure across 10 branches worldwide. ● My role includes managing the installation, configuration, and maintenance of operating systems, software, and hardware to ensure seamless operations. ● I oversee the network infrastructure, including LANs, WANs, internet systems, ensuring consistent and secure connectivity across all locations. ● In addition to traditional IT management, I implement and maintain security protocols to protect data, systems, and hardware from internal and external threats. ● This involves setting up and managing firewalls, monitoring network activity, and performing regular security audits to safeguard company assets. I also design and implement backup and disaster recovery plans to ensure data integrity and business continuity in case of system failures or other disasters.

As a Security Systems Installation Technician, I was responsible for installing and configuring security cameras, alarm systems, and access control solutions for both residential and commercial clients. ● My role involved assessing clients’ security needs, providing tailored recommendations, and ensuring that all installations were carried out to high standards. ● I also handled routine maintenance, troubleshooting, and repairs to keep security systems performing optimally. ● I maintained detailed documentation of installations and service records while ensuring that all work complied with relevant safety regulations and industry standards. ● My position required strong technical skills, effective problem-solving abilities, and excellent communication with clients.

● Installing, configuring, and maintaining operating systems, software, and hardware for optimal performance. ● Managing network infrastructure (LANs, WANs, internet), ensuring security through firewalls, protocols, and regular audits. ● Implementing backup and recovery plans to protect data, managing user accounts and permissions, and ensuring system security. ● Planning system upgrades and migrations, while monitoring and optimizing performance to meet organizational needs.

● Building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions to meet their requirements. ● Demonstrating in-depth knowledge of the products or services being sold and effectively communicating their features and benefits to potential customers. ● Analyzing market trends and customer preferences to identify opportunities for new products or services, as well as potential areas for growth within the existing customer base. ● Maintaining accurate records of sales, including customer information, sales reports, and activity logs, to track progress and provide regular updates to the sales management team.