In my role as the in-house Project Manager for our transition from legacy HR systems to SAP SuccessFactors, I led the full end-to-end implementation of six key modules: Employee Central, Time Off, Performance Management, Recruitment, Onboarding, and Succession. I managed system configuration, data migration, and environment setup, ensuring seamless integration and a smooth transition for all users. I collaborated closely with external vendors and internal teams to meet project milestones, gathering business requirements and working with SuccessFactors consultants to design and deploy tailored HR solutions. I also created user documentation, delivered engaging end-user training, and provided ongoing technical support—helping drive a 94% system adoption rate post go-live. Beyond implementation, I provided frontline support, troubleshot system issues, and escalated complex cases when needed. I conducted routine system audits, identified process gaps, and implemented improvements to enhance efficiency. Using Power BI, I analyzed key HR metrics and shared actionable insights to support decision-making. I also partnered with HR Business Partners to support performance reviews, reward cycles, and succession planning workflows. Key Achievements Successfully implemented six SAP SuccessFactors modules within project timelines. Designed and delivered training programs that strengthened system proficiency and reduced repetitive support queries. Improved HR process efficiency through system optimization and proactive issue resolution.

● Led SaaS HR system implementations for multiple clients, managing configuration, data migration, and platform setup. ● Partnered closely with clients to analyze business requirements and deliver tailored HRIS solutions. ● Conducted integration testing, user acceptance testing (UAT), and provided end-to-end go-live support. ● Delivered onboarding sessions and user training for 200+ end users, ensuring smooth client adoption. ● Acted as a key liaison between clients and technical teams to ensure timely resolution of issues and successful deployments. Achievements ● Successfully implemented HR systems for six major clients, improving customer satisfaction and retention. ● Reduced project timelines by 25% through better planning and proactive troubleshooting. ● Created intuitive training materials, achieving an 80%+ adoption rate post-deployment.