● Developed and implemented customized English language programs for clients. ● Conducted needs-based consultations and upsold services to students and parents. ● Managed scheduling, group segmentation, and satisfaction tracking for 50+ clients. ● Built long-term relationships with customers, increasing repeat enrollments by 30%. ● Delivered test preparation for IELTS, helping students improve scores significantly.

● Provided tailored academic support to business management students. ● Managed library resources and maintained user engagement with digital tools. ● Assisted with research, enhancing student satisfaction and learning outcomes.

● Drafted client proposals and corporate correspondence in English. ● Led communication with clients during tax audit preparation and reporting. ● Contributed to high-profile projects including LC Waikiki and Mars Uzbekistan.