- Ensured feature quality and contributed to testing efforts for product domains - Reviewed functional and design specifications and prepared comprehensive test plans - Developed and executed manual black box and white box tests for iOS and Android applications - Created and maintained automated test suites for backend (Rest Assured) and frontend (Cypress) - Integrated automated test execution with CI systems to enhance testing efficiency and reliability - Worked with cross-functional teams, including Product and Release Managers, to certify releases and investigate issues - Utilized scripting languages (Java, JavaScript) for automation tasks - Tested APIs using Postman and maintained clear and concise test suites from specifications or test cases - Patched software and installed new versions to eliminate security vulnerabilities - Analyzed system hardware and software to suggest modifications and improve performance.

- Executed load and performance testing using Apache JMeter to optimize application performance - Conducted API testing with Postman to ensure RESTful API functionality and compliance - Developed and maintained automated tests in Postman using JavaScript and Newman for improved test coverage - Implemented regression and end-to-end tests using Cypress to enhance software quality - Automated smoke tests on Datadog for continuous monitoring - Collaborated with development teams in agile processes, including sprint planning and retrospectives - Wrote automated tests using JavaScript, TypeScript, and Java, contributing to test workflow automation - Worked with AWS cloud services and integrated automated testing into CI/CD pipelines - Demonstrated new product features to stakeholders and tested compatibility of new updates - Participated in QA team bug hunts to identify and resolve issues.

- Assisted in load and performance testing using Apache JMeter to evaluate system scalability - Supported API testing with Postman to verify RESTful API functionality across various endpoints - Wrote automated tests in Postman using JavaScript for validating API responses - Contributed to regression testing with Cypress to identify and resolve software defects - Collaborated with senior QA engineers to analyze test results and improve test case documentation - Worked closely with a team of 9 quality assurance teammates - Identified issues and recommended solutions during testing assignments.

- Diagnosed and resolved user problems using test scripts and expertise - Configured workstations and onboarded new employees by installing, modifying, and repairing software and hardware - Provided end-user troubleshooting and desktop support on Windows systems - Patched software to eliminate security issues - Managed over 30% of daily user support calls.