● Provided technical support for Shopify merchants, resolving complex e-commerce issues and offering strategic recommendations to optimize online business performance. ● Collaborate with cross-functional teams to enhance e-commerce functionality and integration.

Share It Studio. ● Created e-commerce visual content for paid advertising campaigns, enhancing product visibility and conversion rates. ● Developed branding materials and multimedia content for social media and digital marketing platforms. ● Produced short-form video ads for Instagram Reels and YouTube reels, optimizing for user engagement and conversions.

● Assisted customers in online purchasing on a no-credit leasing platform, enhancing customer satisfaction through seamless transaction management. ● Developed problem-solving skills and supported strong issue resolution rates.