Oversee the efficient administration and organizational support for HR Global Services, ensuring successful delivery of HR activities throughout the employment cycle. Focus on continuous improvement and customer satisfaction by managing Contact Center inquiries across multiple channels and resolving escalated HR issues. Identify areas for improvement and implement solutions to enhance HR processes and service delivery. Mentor team members, provide leadership development, and drive team engagement to foster a collaborative and inclusive work environment. Build diverse talent pipelines and lead special projects, including Data Privacy,