Junior Staff Assistant – Entry-Level Administrative Support

You’ll join a collaborative operations team that keeps internal processes humming. The position blends administrative support, customer service, and basic project coordination—perfect for recent graduates eager to turn classroom theory into real-world mastery.

Key Responsibilities  

- Process incoming and outgoing mail, packages, and courier requests with zero discrepancies.  

- Execute precise data entry in spreadsheets, CRM systems, and cloud drives, ensuring 99 % accuracy.  

- Answer multi-line phones, route calls, and document inquiries while maintaining a friendly tone.  

- Schedule meetings, reserve conference rooms, and manage shared calendars without conflicts.  

- Maintain digital and physical filing systems for swift document retrieval and secure archiving.  

- Track office supply inventory; initiate purchase requests before stock runs low.  

- Prepare concise status reports for supervisors, flagging issues and proposing fixes.  

- Assist in basic project tasks—timeline updates, task checklists, and stakeholder follow-ups.  

- Greet visitors virtually or onsite, uphold security protocols, and deliver first-class hospitality.  

- Resolve routine questions from staff or clients, escalating only when necessary.  

Your Skills & Mindset  

- Bachelor’s degree in Business Administration, Communications, or related field.  

- Proven organizational talent; you prioritize, multi-task, and meet tight deadlines.  

- Fluent verbal and written English; you craft clear messages and listen actively.  

- Intermediate Microsoft Office 365 skills (Word, Excel, Outlook, Teams).  

- Familiarity with Google Workspace, Trello, or equivalent collaboration tools.  

- 45+ WPM typing speed with minimal errors.  

- Acute attention to detail—numbers, names, and dates rarely escape you.  

- Customer-centric attitude; you anticipate needs and solve problems gracefully.  

- Adaptable mindset comfortable with hybrid or fully remote workflows.  

- Eligibility to work in the United States without sponsorship.

Preferred Extras  

- Experience with basic data visualization in Excel or Google Sheets.  

- Knowledge of CRM platforms such as Salesforce or HubSpot.  

- Exposure to electronic document management systems (SharePoint, DocuSign).

Tools You’ll Use  

Word, Excel, Outlook, Teams, Google Workspace, Slack, Trello, cloud drive storage, multi-function printers, VoIP phone systems.

Career Growth Path  

Hard-working Junior Staff Assistants routinely transition into Office Coordinator, Executive Assistant, or Project Administrator roles within 18-24 months—gaining leadership, budgeting, and vendor-management responsibilities.